Privacy Policy

1. Introduction

GR8 UK Casinos ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website gr8ukcasinos.com.

We are the data controller for the personal information we collect and process. If you have any questions about this Privacy Policy, please contact us using the details provided below.

2. Information We Collect

2.1 Information You Provide

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number)
• Demographic information (age, location)
• Communication preferences
• Feedback and correspondence

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address and device information
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website
• Click patterns and interactions

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our use of cookies, please see our Cookie Policy.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Website Operation: To provide and maintain our website services
• User Experience: To personalize and improve your experience
• Communication: To respond to your inquiries and provide customer support
• Analytics: To analyze website usage and improve our services
• Legal Compliance: To comply with applicable laws and regulations
• Security: To protect against fraud and ensure website security

4. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process your personal information based on the following legal grounds:

• Consent: Where you have given clear consent for specific processing
• Legitimate Interest: Where processing is necessary for our legitimate interests
• Legal Obligation: Where processing is required by law
• Contract: Where processing is necessary for contract performance

5. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website
• Legal Requirements: We may disclose information if required by law or to protect our rights
• Business Transfers: In the event of a merger, acquisition, or sale of assets
• Safety and Security: To protect against fraud or security threats

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention periods are:

• Website Analytics: 26 months
• Contact Information: 3 years after last contact
• Cookie Data: As specified in our Cookie Policy
• Legal Records: 7 years (where required by law)

7. Your Rights

Under UK data protection law, you have the following rights:

• Right of Access: To request a copy of your personal information
• Right to Rectification: To correct inaccurate or incomplete information
• Right to Erasure: To request deletion of your personal information
• Right to Restrict Processing: To limit how we use your information
• Right to Data Portability: To receive your data in a structured format
• Right to Object: To object to certain types of processing
• Right to Withdraw Consent: To withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details provided below.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication
• Staff training on data protection
• Incident response procedures

9. International Transfers

Your personal information may be transferred to and processed in countries other than the UK. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with UK data protection law.

10. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

14. Complaints

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):