Frequently Asked Questions
Find answers to the most common questions about online casinos, bonuses, and responsible gambling.
Casino Safety & Licensing
Yes, all casinos we recommend are fully licensed by the UK Gambling Commission and use advanced encryption technology to protect your personal and financial information. We only feature operators that meet strict regulatory standards.
You can verify any UK casino's license by visiting the UK Gambling Commission website and searching their public register. All licensed operators must display their license number on their website.
Reputable casinos use SSL encryption, secure payment gateways, and strict data protection protocols. They also implement responsible gambling tools and regular audits by independent testing laboratories.
Bonuses & Promotions
Simply click on any of our recommended casinos, create an account, and make your first deposit. The welcome bonus will be automatically credited to your account according to the casino's terms and conditions. Always read the bonus terms before claiming.
A wagering requirement is the number of times you must bet your bonus amount before you can withdraw any winnings. For example, a 35x wagering requirement on a £100 bonus means you must place £3,500 worth of bets before withdrawing.
Yes, some casinos offer no wagering bonuses, such as PlayOJO. These allow you to withdraw winnings immediately without meeting wagering requirements, making them very attractive to players.
Payments & Banking
Our recommended casinos accept a wide variety of payment methods including Visa, Mastercard, PayPal, Skrill, Neteller, bank transfers, and many more. Some also accept cryptocurrency payments like Bitcoin.
Withdrawal times vary by casino and payment method. E-wallets are typically processed within 24 hours, while bank transfers may take 3-5 business days. Most casinos process withdrawals within 1-3 business days.
Most casinos have a minimum deposit of £10, though this can vary. Some casinos may have higher minimums for certain payment methods or bonus eligibility.
Games & Software
All our recommended casinos are fully optimized for mobile play, whether through their mobile website or dedicated apps. You can enjoy the same games and features on smartphones and tablets.
Online casinos offer a wide variety of games including slots, table games (blackjack, roulette, poker), live dealer games, bingo, and scratch cards. Most casinos feature hundreds or thousands of games from top software providers.
Yes, all games at licensed UK casinos use Random Number Generators (RNGs) that are regularly tested and certified by independent testing laboratories like eCOGRA, iTech Labs, or GLI.
Responsible Gambling
If you're struggling with gambling addiction, please reach out to organizations like GamCare (0808 8020 133), BeGambleAware, or Gamblers Anonymous for professional support and guidance. Help is available 24/7.
Casinos offer various tools including deposit limits, time limits, self-exclusion, reality checks, and account activity statements. You can also use GAMSTOP for self-exclusion from all UK licensed operators.
You can set daily, weekly, or monthly deposit limits through your casino account settings. These limits help you stay in control of your gambling spending and can be adjusted or removed with a cooling-off period.
General Questions
We thoroughly research and test each casino based on licensing, security, game variety, customer service, payment methods, bonuses, and user experience. Only the best operators make our recommendations.
Yes, we may receive commissions from casinos when users sign up through our links. However, this does not affect our reviews or recommendations, which are based on objective criteria and thorough testing.
Most casinos offer 24/7 customer support through live chat, email, and phone. You can also contact us through our contact page if you need assistance with our recommendations.
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